Leadership

Four people, and what each of them is accountable for.

Most leadership pages list titles. Titles tell you very little about who to call when something is wrong, so this one lists what each person actually owns and can be held to.

Marcus Rowe

Since 2019

Chief Executive Officer

Denver, Colorado

Runs the commercial side of the firm from Denver. Came from enterprise software sales and spent long enough on the buying side to be unsentimental about how badly most engagements are scoped before anyone writes code.

  • Commercial strategy
  • Client relationships
  • Growth

Sami Ullah

Since 2015

Founder and Chief Technology Officer

Lahore, Punjab

Started the firm on the argument that most software projects fail for commercial reasons rather than technical ones, and that the fix is a written scope and a fixed price rather than a better methodology. Owns the technical standard on every engagement and still takes the first call on most of them.

  • Architecture
  • Engineering standards
  • Security posture
  • Product direction

Danielle Fisher

Since 2020

Director of Delivery

Austin, Texas

Responsible for the number in every proposal. Fixed price means an estimate that is wrong is our problem, which makes this the role with the least room to be optimistic and the most leverage on margin.

  • Estimating
  • Delivery assurance
  • Client reporting

Trevor Nakamura

Since 2022

Head of Product

Seattle, Washington

Runs Open Lance and BotUp as products rather than as showcases, including the uncomfortable decisions about what the services business subsidises and for how long.

  • Open Lance
  • BotUp
  • Product economics

How we are organised

A hundred engineers, and nobody between you and them.

The structure exists to keep the distance between a client and the person writing their code as short as it can be. Every layer we removed was a layer that translated.

01
First contact

An engineer, not an account manager

The person on your first call could work on the project. They are allowed to tell you we are the wrong firm, and they do.

02
During delivery

A named team, not a pool

You know who is on your project and they stay on it. Rotation happens for holiday and illness, and you are told when it does.

03
When it goes wrong

Escalation reaches a founder in one step

There is no account management tier to route around. If the engagement is in trouble, the person who priced it hears about it directly.

04
At handover

The people who built it hand it over

Not a transition team reading documentation for the first time. The handover is done by whoever wrote the thing being handed over.

Where we are

Registered in Denver, Colorado. The engineering floor, and most of the building, is in Lahore.

Work with us
A team around a boardroom table reviewing work on laptops

Next step

Talk to the engineer who would run your build.

No discovery call with a salesperson, no deck. A senior engineer reads what you send and replies with a real assessment, including when we think you shouldn’t build it.

Tell us what you’re building

We reply within one business day. No sales sequence, no newsletter.

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