We were pleased with the work Brilliant Systems provided.

Why they hired us

We had a legacy data system that needed to be modified and repaired. The project was outside my skill set for the time allotted, so we brought on Brilliant Systems to accelerate the project.

Scope of work

Brilliant System repaired our old data system and built a new one; they worked within the legacy system, which was hosted on Heroku, in Python and Flask. Brilliant System’s team made minor frontend changes as well. They also made some suggestions on how to fix the system internally. Brilliant System integrated work order tracking, data capturing, process sequencing, and logic generation features in the system.

Measurable outcomes

I don’t have any specific metrics, but Brilliant Systems’s new automation and systematic data system to house our time series data is a massive benefit. The system is scalable for future efforts. It’s been a considerable upgrade for us. Their team did an excellent job implementing changes and suggesting how we can continue to make changes and the approaches we can take in the future. We’ve had a very positive experience working with Brilliant Systems.

Project management

Brilliant Systems used an Asana board to track project management, which they’d crafted from Google Sheets we were initially using. We had biweekly, half-hour calls to discuss the project and had other calls as needed; we also used Slack to communicate. They were very responsive and set realistic project timeline expectations. 
Brilliant Systems also provided different cost models, and we chose a week-by-week exploratory pricing structure. I did have several questions about how we were being billed between the junior and senior developers, but I never asked them.

Most impressive

I haven’t worked with many consultants before, so I’m not exactly sure what distinguishes them from their competitors. However, Brilliant System was very professional, knowledgeable, and had excellent communication.

Areas for improvement

We were pleased with the work Brilliant Systems provided, so I can think of nothing for them to improve

Raja Al Mazrouei CEO, Etihad Credit Insurance

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